Accredited Mediation Training: This seven-day training is accredited by the Mediators
Institute Ireland. Upon successful completion, those taking this course are eligible to
become registered mediators with the Mediators’ Institute of Ireland.
Accredited Separating Couples Mediation Training: This four-day training is accredited by
the Mediators Institute Ireland. It is open to candidates who are certified mediators
with the Mediators Institute of Ireland. Upon successful completion, those taking this
course are eligible to become registered for mediating with separating couples.
Mediation Skills for Managers/staff: This two-day training programme is offered to
organisations as internal training for their team to train managers to use mediation
skills in managing people.
Investigation Skills for Managers: This two-day training programme is offered to organisations as internal training for managers and staff who have a role in
Dignity at work Training: This half-day or one-day training programme is designed to provide dignity at work training that is responsive to traditional and emerging challenges in the workplace.
Equality, Inclusion and Belonging: This programme assists organisations in creating an employee experience of authenticity and belonging. The bespoke programme is designed in consultation with the organisation.
Culture and Wellbeing in the workplace: This short training programme supports staff
in working in diverse work environments that have a focus on Wellbeing, respect
Holding Difficult Conversation: This half-day or one-day training programme trains managers, teams and individuals on techniques and skills in holding a conversation that is difficult and assists them in managing discussions professionally.
De-escalation training and managing complaints: This short training is for front line
staff who manage customer complaints, either face-to-face, phone or on-line.
We offer supervision/mediation to professional mediators who mediate with clients. It provides a safe confidential space to discuss issues/cases and develop the practice and competence of the mediator. It is suitable for:
- Those who intend to practice professional mediation and are at the initial stage of contracting with clients;
- Those who are experienced mediators working alone;
- Those who are experienced mediators working with other mediators and have aspects of their work that they want to explore privately.